Sloan, Melissa M. “Emotional Management and Workplace Status: Consequences for Well-Being.”
International Journal of Work Organisation and Emotion(IJWOE) Vol.2 – Issue 3 – 2008
ISSN(online):1740-8946, ISSN(PRINT): 1740-8938
http://www.inderscience.com
Not only is emotional labor involved in service jobs, but it is also involved in higher status jobs. The author demonstrates that managing emotions at work is informally required as a part of any job. However, an amount of putting emotions at work is conditioned from the hierarchical status of the worker within a workplace. Employees who have high position will perform less emotion than those with lower position. Workers with lower position interact with bosses, customers and co-workers job that lead to perform more emotions. Also, she found that emotional labor is involved in losing authenticity which cause increasing stress and decreasing job satisfaction.
I chose this journal, because it helps me to support my thesis
Saturday, May 23, 2009
Friday, May 22, 2009
annotated bibliography
MLA Annotated Bibliography on Can Higher Status Job Give Psychological Comfort? How Should Look a Happy Workplace?
Brandys, Marek. Personal interview. 15 May 2009.
Most people believe that a good job allows us to pay our bills, subsist, buy pleasure and feed our materialistic desire. Also, a good job gives us status and social position. Obviously, it is truth; however, a job can have a psychological effect on us. This is a fact which I found out during interviewing Marek Brandys who is a branch manager in a bank. Since he graduated a High School, a bank is his first workplace. He has worked in banking for 12 years. He started a teller, and after a few promotions and graduating a college, he became to be a manager. Generally, Brandys is proud of himself that he achieved his goals such as education, good job, social position, and he is happy outside but not inside. His job cost him a lot of stress and discomfort which have an impact on his life.
Gradner, Marilyn. “Seven Things Employees Want Most To Be Happy at Work.” Christian Science
Monitor January 28, 2008: Academic Search Premier, Lexisnexis.LaGuardia Community College
Library , Long Island City, NY. May 15, 2009.
http://www.lexisnexis.com
A good salary, a pleasant office, generous benefits play a role in job satisfaction. However, workplace specialists are discovering that for many workers, the “happiness factor” depends on intangibles such as respect, trust, and fairness. The author of this article describes seven factors which make employees happy at workplace. Study shows that these small things make workers feel committed to an organization. This article can be helpful for people who create workplace, because it presents facts supported by professionals’ opinions.
Sloan, Melissa M. “Emotional Management and Workplace Status: Consequences for Well-Being.”
International Journal of Work Organisation and Emotion(IJWOE) Vol.2 – Issue 3 – 2008
ISSN(online):1740-8946, ISSN(PRINT): 1740-8938
http://www.inderscience.com
Although originally thought to be performed primarily in service occupations, emotion management is important in many types of job. Melissa M. Sloan who is an Assistant Professor of Sociology and Behavioral Science at Drew University investigates the antecedents and consequences of emotion management in the workplace. The findings indicate that the amount of emotion a worker performs depends on the worker’s status within the workplace. In addition, managing emotions at work is psychologically distressing for workers when it increases feelings of estrangement from their true selves and real feelings.
Terkel, Studs. Working. New York: The New Press, 2004. Print.
In this book which was written in 70’s, the author presents people who work in different fields and their sensations about their work. One of the people presented in Terkel’s book is Terry Mason who is a stewardess. Being a stewardess used to be a job that she could be proud of it, because she could travel to different places and be surrounded by people from different culture. In 1970’s, the majority could only dream about it. She has recognition in society, especially, in her family. However, her job doesn’t give satisfaction, because she isn’t respect by exacting passengers. Her job can be an example of psychological suffering.
Brandys, Marek. Personal interview. 15 May 2009.
Most people believe that a good job allows us to pay our bills, subsist, buy pleasure and feed our materialistic desire. Also, a good job gives us status and social position. Obviously, it is truth; however, a job can have a psychological effect on us. This is a fact which I found out during interviewing Marek Brandys who is a branch manager in a bank. Since he graduated a High School, a bank is his first workplace. He has worked in banking for 12 years. He started a teller, and after a few promotions and graduating a college, he became to be a manager. Generally, Brandys is proud of himself that he achieved his goals such as education, good job, social position, and he is happy outside but not inside. His job cost him a lot of stress and discomfort which have an impact on his life.
Gradner, Marilyn. “Seven Things Employees Want Most To Be Happy at Work.” Christian Science
Monitor January 28, 2008: Academic Search Premier, Lexisnexis.LaGuardia Community College
Library , Long Island City, NY. May 15, 2009.
http://www.lexisnexis.com
A good salary, a pleasant office, generous benefits play a role in job satisfaction. However, workplace specialists are discovering that for many workers, the “happiness factor” depends on intangibles such as respect, trust, and fairness. The author of this article describes seven factors which make employees happy at workplace. Study shows that these small things make workers feel committed to an organization. This article can be helpful for people who create workplace, because it presents facts supported by professionals’ opinions.
Sloan, Melissa M. “Emotional Management and Workplace Status: Consequences for Well-Being.”
International Journal of Work Organisation and Emotion(IJWOE) Vol.2 – Issue 3 – 2008
ISSN(online):1740-8946, ISSN(PRINT): 1740-8938
http://www.inderscience.com
Although originally thought to be performed primarily in service occupations, emotion management is important in many types of job. Melissa M. Sloan who is an Assistant Professor of Sociology and Behavioral Science at Drew University investigates the antecedents and consequences of emotion management in the workplace. The findings indicate that the amount of emotion a worker performs depends on the worker’s status within the workplace. In addition, managing emotions at work is psychologically distressing for workers when it increases feelings of estrangement from their true selves and real feelings.
Terkel, Studs. Working. New York: The New Press, 2004. Print.
In this book which was written in 70’s, the author presents people who work in different fields and their sensations about their work. One of the people presented in Terkel’s book is Terry Mason who is a stewardess. Being a stewardess used to be a job that she could be proud of it, because she could travel to different places and be surrounded by people from different culture. In 1970’s, the majority could only dream about it. She has recognition in society, especially, in her family. However, her job doesn’t give satisfaction, because she isn’t respect by exacting passengers. Her job can be an example of psychological suffering.
Saturday, May 9, 2009
The person I am going to interview is a banker.
The research questions:
1. Has the high status of banking been lost?
2. Do public anger surrounding banks made bankers ashamed to work in that industry?
The interview questions:
1. Why did you decided to be a banker?
2. What kind of education is needed to be a banker?
3. Was it easy t o get this job?
4. What kind of expectations did you have before you applied for this job and do they overlap with reality?
5. How look relationship between lower and higher position employees?
6. How works harder sales person or chief executives?
7. Does your job gives you status?
8. Are you satisfied/proud of your job?
9. Do you consider changing your profession?
10. Does your have an impact on your personal/family life?
11. Do you have dreams?
12. If you have a child, would you encourage him/her to be a banker?
13. If you have a chance to change a one thing in your job, what could it be?
The research questions:
1. Has the high status of banking been lost?
2. Do public anger surrounding banks made bankers ashamed to work in that industry?
The interview questions:
1. Why did you decided to be a banker?
2. What kind of education is needed to be a banker?
3. Was it easy t o get this job?
4. What kind of expectations did you have before you applied for this job and do they overlap with reality?
5. How look relationship between lower and higher position employees?
6. How works harder sales person or chief executives?
7. Does your job gives you status?
8. Are you satisfied/proud of your job?
9. Do you consider changing your profession?
10. Does your have an impact on your personal/family life?
11. Do you have dreams?
12. If you have a child, would you encourage him/her to be a banker?
13. If you have a chance to change a one thing in your job, what could it be?
Sunday, May 3, 2009
post#3
In my parents generation it used to be that men were providers and women were housewives. Thus, men did different jobs depending from their education; ones were directors or just office workers, and others did physical jobs. Men’s role was to provide their families money to cover all, at least, basic necessities. In other to do that, they worked long hours being separated from their wives and kids. Usually, women stayed home to take care of their families.
That’s how I remember my childhood. My dad worked almost a whole day for 5-6 days a week; he was leaving home after breakfast and coming back for dinner. Basically, I often didn’t see him and many times I missed him because I couldn’t spend enough time that I wanted. However, my mom was the one who gave me whole attention. She woke me up every morning, give me breakfast, prepared my lunch to school, dropped and picked me up from school, helped me with homework, give me dinner and put me to the bed. Also she actively spent free time with me.
Nowadays, it looks different. Usually, both parents work and many times there is a competition between them. Women don’t want to stay home and take care of their families any more. They prefer to get a good education, find a job, and compete with men about positions, because they want to be independent from men. Also, they tend to hire nannies to take care of their kids, and housekeepers to take care of their houses.
Therefore, families are separated from each other, because men and women have their own goals which usually don’t connect together.
That’s how I remember my childhood. My dad worked almost a whole day for 5-6 days a week; he was leaving home after breakfast and coming back for dinner. Basically, I often didn’t see him and many times I missed him because I couldn’t spend enough time that I wanted. However, my mom was the one who gave me whole attention. She woke me up every morning, give me breakfast, prepared my lunch to school, dropped and picked me up from school, helped me with homework, give me dinner and put me to the bed. Also she actively spent free time with me.
Nowadays, it looks different. Usually, both parents work and many times there is a competition between them. Women don’t want to stay home and take care of their families any more. They prefer to get a good education, find a job, and compete with men about positions, because they want to be independent from men. Also, they tend to hire nannies to take care of their kids, and housekeepers to take care of their houses.
Therefore, families are separated from each other, because men and women have their own goals which usually don’t connect together.
Friday, April 10, 2009
Post#2
Status defines a social value and prestige for a certain group of people. In my community, the highest value and prestige are an education and a good job. I grew up in a small city where there aren’t too many job opportunities. Therefore, it is very important to get a high education for young people because it is easier to compete in getting a good job. In fact, there people believe that if you have a good education, you can get a good job; if you have a good job, you can afford many material goods. In my neighborhood, those people are much esteemed, and they are imitated by others. I believe that a good education determines a high value of human as well.
Monday, April 6, 2009
Post #1
Currently, I don’t work, but I would like to share my experience working in the bank in the loan department. I worked there for over 6 years, and during that time, every day looked the same. At first, I prepared computer and paper works to work with. Then I waited for first client to arrive. Routine, 5 days a week, 8 hours a day, I sat by the desk with hands on computer and talked to the clients about the same products. Even I knew that when my boss had a bad mood, he would come to yell at us. Only a few new clients and some new regulations made the change for that period of time. In my opinion, banking is a routine job, and there is nothing what I would change, you can like it or not. However, the atmosphere where I worked was great. Me and my coworkers always supported and helped each other. When we had a little free time, we joked and laughed. We often hung out together after work. Even sometimes, we organized trips to go out of the town. Even though my job was routine, overall I have a great memory and maybe I will back there.
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